be177's Privacy Policy

01 Introduction and Purpose

be177 is a trusted online casino and betting platform serving users in Bangladesh. We take the privacy of all our members very seriously. This privacy policy explains how be177 collects your personal information, the purposes for which it is used, how it is kept secure, and what your rights are.

By registering on our platform, creating an account, or using any of our services, you consent to the collection and processing of information as described in this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.

02 What Information We Collect

be177 collects the following types of information to operate its services smoothly:

a) Registration and Identity Information

• Your full name and date of birth
• A valid email address
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Residential address

b) Financial Transaction Information

• bKash, Nagad, or Rocket account number (partial, for verification)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction time, amount, and method

c) Technical and Usage Information

• IP address and device information (type, operating system, browser)
• Login and logout time and date
• Gaming history and betting activity
• Browsing behaviour and preferences on the website
• Cookie and session data

d) Communication Information

• Records of live chat conversations
• Content of email communications
• Complaint and request details

03 Purpose of Data Use

be177 uses collected information only for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Identity Verification (KYC): To prevent fraud and money laundering and to confirm your age (21+ age verification).
• Financial Transaction Processing: To complete deposits and withdrawals smoothly.
• Service Improvement: To analyse platform performance and provide a better experience.
• Security: To detect and prevent suspicious activity.
• Customer Support: To resolve your questions and complaints.
• Responsible Gaming: To identify problematic gaming behaviour and provide assistance.
• Legal Obligations: To comply with applicable laws and regulations.

04 Data Security Measures

be177 has adopted industry-standard technical and organisational measures to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is stored.
• Access Control: Only authorised staff have access to the information they need.
• Regular Audits: Our security measures are regularly reviewed and tested.
• Data Backup: Your information is backed up on secure servers.
• Two-Factor Authentication: An additional security layer applies to sensitive account actions.

05 Information Sharing with Third Parties

be177 does not sell or rent your personal information for commercial purposes. However, information may be transferred to third parties in the following circumstances:

• Payment Providers: Payment platforms such as bKash, Nagad, Rocket, and bank transfer services receive the information necessary to process transactions.
• Identity Verification Services: Information may be shared with accredited verification agencies to complete the KYC process.
• Legal Authorities: Information may be disclosed in response to a valid request from a law enforcement agency or a court order.
• Technology Partners: Trusted technology service providers may receive limited information for the purpose of operating and maintaining the platform.

When sharing information with any third party, be177 ensures that they follow data protection standards equivalent to this privacy policy. We do not permit any third party to use your information for their own marketing or commercial purposes.

06 Cookies and Tracking Technology

The be177 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that make our platform more personalised and effective.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and for security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To measure site usage and improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some features of the platform from working.

07 Data Retention Period

be177 retains your information only for as long as necessary:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, certain information may need to be retained for a minimum of five years for legal and regulatory reasons.
• Financial Transaction Records: Retained for the long term in compliance with Anti-Money Laundering (AML) regulations.
• Communication Records: Retained for a limited period to ensure service quality.

Once the retention period ends, information is securely deleted or anonymised.

08 Your Rights

As a member of be177, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (where no legal obligation prevents this).
• Right to Restrict Processing: In some cases, you may request that processing of your information be limited.
• Right to Object: You may object to your information being used for specific purposes.
• Right to Data Portability: You may request your information in a structured format.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time. Some requests may not be fully fulfilled due to legal obligations.

09 Protection of Minors

be177 strictly provides services only to those aged 21 and above. We do not intentionally collect any information from minors. Age is verified at the time of registration, and additional identity verification is carried out in cases of doubt.

If we are informed that information from a minor has been collected, we will immediately close that account and delete the relevant information. If a parent or guardian believes their child has created an account on our platform, please notify our support team immediately.

10 Security Breaches and Incident Response

If a data security breach occurs that may pose a risk to your rights or interests, be177 will take the following steps:

• Attempt to identify and contain the incident as quickly as possible.
• Notify affected users as soon as possible.
• Communicate transparently about the nature of the incident, its potential impact, and the steps taken.
• Make the necessary improvements to prevent similar incidents in the future.

11 Policy Updates

be177 may update this privacy policy from time to time. For any significant changes, we will:

• Publish the date of the new version on this page.
• Notify registered users by email.
• Display a notice when you access the platform.

If you continue using be177 after any changes, you will be considered to have accepted the terms of the new policy. We recommend that you review this page regularly.

12 Contact Us

For any privacy-related questions, concerns, or requests, please contact our support team. We take all privacy matters seriously and aim to respond promptly.

You can also find answers to common questions on the FAQ page. Please also read our Responsible Gaming guidelines, which help ensure a safe gaming experience for you.